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Game Host Bros Guides

Cancel Your Service

Cancelling your service with Game Host Bros is easy and hassle-free. Follow these simple steps and get your service cancelled in no time.

  1. Login to the Billing Portal.
  2. Under Your Active Products/Services, look for the service you want to cancel and click VIEW DETAILS.
  3. In the sidebar on the left, select Request Cancellation.
  4. Describe why you want to cancel then click the REQUEST CANCELLATION button.

FAQ

Q: Will I automatically be refunded?

A: You will only be automatically be refunded if you’re within the 7-day refund period and have selected immediate termination. If you have selected end of billing cycle you will not receive an auto refund as people do this when they only want the server for 1 month.

Q: Do you save my files once my server is canceled?

A: No. Once your server is canceled with us all of your files are deleted once the cancellation is processed. If you want to save your files you must back up and download them prior to placing your cancellation request.