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Palworld Troubleshooting

Here are common Palworld server issues and how to fix them.

“Connection timed out” When Connecting to your Palworld Server

If you’re getting the message Connection timed out when you’re connecting to your server, this is most likely because you’re trying to connect via the Recent Servers tab. Currently, this doesn’t work, and you must connect direct using the IP address every time.

This can also be caused if someone in your guild leaves while other players who were connected to the server are offline. This sometimes can be fixed if they rejoin the guild again otherwise you will need to restart your world.

Connecting anonymously to Steam Public…Retrying

The Retrying issue is caused by Steam connectivity issues. Due to the popularity of Palworld, this is a common issue. To bypass this go to Configuration > Startup Parameters and change Auto Update to 0

You will also have trouble connecting to your server while Steam has outages. You will sometimes need to wait 5 - 10 minutes to get back in.

The match you are trying to join is running an incompatible version of the game

Your server needs to be updated. You can restart your server to apply the latest update or follow our Palworld update guide

steamclient.so: cannot open shared object file: No such file or directory

When you start your server you will see a bunch of random error messages from Steam. These are normal and are safe to ignore. Here is what a normal console looks like.

Terminal window
[Game Host Bros] Server marked as STARTING
[Game Host Bros] Checking size of server data directory...
[Game Host Bros] Disk Usage: 4365M / 15000M
[Game Host Bros] Ensuring file permissions.
[Game Host Bros] Running server preflight.
[Game Host Bros] Starting server container.
steam user is not set.
Using anonymous user.
tid(27) burning pthread_key_t == 0 so we never use it
WARNING: setlocale('en_US.UTF-8') failed, using locale: 'C'. International characters may not work.
Redirecting stderr to '/home/container/Steam/logs/stderr.txt'
Logging directory: '/home/container/Steam/logs'
[ 0%] Checking for available updates...
[----] Verifying installation...
Steam Console Client (c) Valve Corporation - version 1705108307
-- type 'quit' to exit --
Loading Steam API...dlmopen steamservice.so failed: steamservice.so: cannot open shared object file: No such file or directory
OK
Connecting anonymously to Steam Public...OK
Waiting for client config...OK
Waiting for user info...OK
Success! App '2394010' already up to date.
:/home/container$ /home/container/Pal/Binaries/Linux/PalServer-Linux-Test Pal -port=7777 -players=200 -useperfthreads -NoAsyncLoadingThread -UseMultithreadForDS -publicip 51.161.199.6 -publicport 7777 EpicApp=PalServer -servername="GhostCap Palworld"
Shutdown handler: initalize.
- Existing per-process limit (soft=1048576, hard=1048576) is enough for us (need only 1048576)
Increasing per-process limit of core file size to infinity.
- Existing per-process limit (soft=18446744073709551615, hard=18446744073709551615) is enough for us (need only 18446744073709551615)
dlopen failed trying to load:
steamclient.so
with error:
steamclient.so: cannot open shared object file: No such file or directory
[S_API] SteamAPI_Init(): Loaded '/home/container/.steam/sdk64/steamclient.so' OK. (First tried local 'steamclient.so')
CAppInfoCacheReadFromDiskThread took 6 milliseconds to initialize
dlmopen steamservice.so failed: steamservice.so: cannot open shared object file: No such file or directory
Setting breakpad minidump AppID = 2394010
[Game Host Bros] Server marked as ON
[S_API FAIL] Tried to access Steam interface SteamUser021 before SteamAPI_Init succeeded.
[S_API FAIL] Tried to access Steam interface SteamFriends017 before SteamAPI_Init succeeded.
[S_API FAIL] Tried to access Steam interface STEAMAPPS_INTERFACE_VERSION008 before SteamAPI_Init succeeded.
[S_API FAIL] Tried to access Steam interface SteamNetworkingUtils004 before SteamAPI_Init succeeded.