Cancel Your Service
Cancelling your service with Game Host Bros is easy and hassle-free. Follow these simple steps and get your service cancelled in no time.
- Login to the Billing Portal.
- Under Your
Active Products/Services
, look for the service you want to cancel and clickVIEW DETAILS
. - In the sidebar on the left, select
Request Cancellation
. - Describe why you want to cancel then click the
REQUEST CANCELLATION
button.
We suggest you backup your game save files before cancelling. Please reach out to a bro if you need help with this.
FAQ
Q: Will I automatically be refunded?
A: No. If you would like to avail our refund policy, you must submit your cancellation above and then open a support ticket from our Billing Portal requesting a refund.
Q: Do you save my files once my server is canceled?
A: No. Once your server is canceled with us all of your files are deleted once the cancellation is processed. If you want to save your files you must back up and download them prior to placing your cancellation request.