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Game Host Bros Guides

Troubleshooting Your Satisfactory Server

Here are common Satisfactory server issues and how to fix them.

No EncryptionToken specified, disconnecting.

This message happens when you try and join the server from the Join Game menu. You must join your Satisfactory server from the Server Manager.

Server Crashing

This could be due to many different things, here are the two most probable, fixable causes for a Satisfactory server crash that we’ve seen.

Out Of Memory

The larger your factory, and the more friends you have connected, the more resources your server will need to run. You can check the crash logs by going to System > Audit Logs in our game panel, if it reports as OutOfMemory True keep an eye on your RAM usage to be certain. If your server is frequently running out of RAM you will need to upgrade your server.

  • We only recommend upgrading when it’s necessary to match the demands of your server.

Autosave Crashing Server Unable To Start

While much, much rarer, Satisfactory just like any other game isn’t perfect and has bugs, whatever was happening in-game right before the most recent autosave caused the autosave to corrupt. If the broken autosave is on your server it will cause your server to be unable to start. Here’s how to fix it.

  1. Login to the Game Host Bros Panel and create a Backup of your server.
  2. Go to Management > File Manager.
  3. Navigate to .config/Epic/FactoryGame/Saved/SaveGames/server.
  4. Delete the most recent autosave.
    • Check Last Modified for the timestamps.
    • Filesize may also be an indicator of a failed autosave.
  5. Start your server.

This should solve the issue, but if it doesn’t, delete the next most recent autosave and then repeat the process. If it continues to happen please reach out to a bro.

Tier 0 has been skipped

Currently, Tier 0 (Onboarding) is not possible to play on a dedicated server and it will be automatically unlocked, even if you upload a save in Tier 0. If you would like to play the beginning of the game with Onboarding, it is recommended you play local multiplayer first, and then upload your save to your server after completing Tier 0.

This seems intentional as the onboarding doesn’t really make sense for a dedicated server.

Server will restart in 60 minutes

Over time, servers can have stability issues and require a daily restart. Usually this is left to the server operators but Satisfactory have built this feature into the game. This happens at 00:00 UTC every day. If you’d like to change this setting simply open Satisfactory and in the main menu go to Server Manager > Server Settings and under Gameplay there will be a slider for Server Restart Interval.